Privacy Policy

Who We Are:

The Sound Meadow is run by Robert Sudall who is a sole trader.
Robert may be contacted by email at robertsudall@gmail.com, or by telephone on 07986 659034.

The Sound Meadow processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data we may collect from you is:
Name
Billing Address
Email Address
Telephone Number
Debit/credit card details
Computer IP Address

We collect data in the following ways:

When you create a User Account in order to log in to The Sound Meadow website.
When you place an order on The Sound Meadow website.

The Sound Meadow takes your privacy very seriously and we will not disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice.

We routinely share your information with our third party suppliers, as detailed below.

3rd Party Supplier: Acuity Scheduling
Data Shared: Name, Email Address, Billing Address, Telephone Number, IP Address, Agreement to Health Terms outlined in the Terms and Conditions.
Purpose: When you book an appointment on our website, this information is used to create your appointment and book your session.

3rd Party Supplier: Square Up
Data Shared: Name, Email Address, Billing Address, Telephone Number, IP Address, Credit/Debit Card Details
Purpose: When you book an appointment on our website, this information is used to process and authorise your payment.

3rd Party Supplier: Squarespace
Data Shared: Name, Email Address, Billing Address, Telephone Number, IP Address.
Purpose: If you decide to create a User Account with The Sound Meadow, this data is shared in order to make future bookings faster and more convenient.

We will not share your information with any other third party.

The Sound Meadow takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data.

You are not obligated to provide your personal information to The Sound Meadow. However, as this information is required to deliver the services advertised on the website, we will not be able to offer some or all of the services without it.

Lodging A Complaint:
The Sound Meadow only processes your personal information in compliance with this privacy notice and in accordance with the relevant protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data, or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at: https://ico.org.uk/concerns/